Terms of service

Effective Date: 2 July 2026

Welcome to ASKA . These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using our website, you represent that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable Indian laws.
The information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with ASKA, you agree to:

Provide accurate and current information.
Keep your login credentials confidential.
Be responsible for all activities under your account.
Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful purposes.

3. Products and Services

We strive to display our products as accurately as possible. However:

Product images are for illustrative purposes only.
Actual colors may vary depending on your device's display.
Product packaging may differ from images shown.
Product availability is subject to stock.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

Prices may change without prior notice.
Applicable taxes and shipping charges will be displayed during checkout.
Payment must be successfully completed before order processing unless Cash on Delivery (COD) is offered.
We reserve the right to cancel orders affected by pricing errors or technical issues.

Accepted payment methods will be displayed during checkout.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or decline any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to stock unavailability or pricing errors.

If payment has already been received for a cancelled order, a full refund will be processed through the original payment method.

6. Shipping and Delivery

We aim to dispatch orders promptly.

Please note:

Estimated delivery times are provided for convenience only.
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during checkout.
Risk of loss and ownership of products passes to you upon successful delivery.

For more details, please refer to our Shipping Policy.

7. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms.

In general:

Return requests must be submitted within 7 BUSINESS DAYS of delivery.
Returned products must be unused, in their original condition, and include original packaging and with the tags.
Certain items may not be eligible for return due to hygiene, safety, or other applicable reasons.
Approved refunds will be processed to the original payment method within the applicable processing period.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All website content, including but not limited to:

Logos
Trademarks
Product images
Graphics
Text
Icons
Videos
Designs
Software

is owned by or licensed to ASKA and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

Use the website for any unlawful purpose.
Violate any applicable laws or regulations.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Interfere with website security or functionality.
Upload viruses or malicious software.
Engage in fraudulent transactions.
Copy or exploit website content without authorization.
Misuse customer reviews or impersonate another person.

Violation of these Terms may result in suspension or termination of access.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

ASKA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.
We are not responsible for delays caused by courier partners, natural disasters, government actions, internet failures, or other events beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of our website after changes constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in JAIPUR, RAJASTHAN, India.