Shipping policy

Effective Date: July 2, 2026

Thank you for shopping with ASKA.We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

All orders are processed within 1–2 Business Days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

In rare cases, processing may take longer due to high order volumes, product availability, or unforeseen circumstances. If there is a significant delay, we will notify you using the contact details provided with your order.

Shipping Methods

We work with trusted courier partners to ensure safe and reliable delivery across India.

Depending on your location, your order may be shipped through one of our logistics partners, including but not limited to:

Delhivery
Blue Dart
DTDC
Xpressbees
Ecom Express
India Post
Other trusted courier partners

The shipping partner is selected based on service availability and the fastest delivery option for your location.

Delivery Time

Estimated delivery times are:

Metro Cities: 2–4 Business Days
Other Cities & Towns: 3–7 Business Days
Remote or Rural Areas: 5–10 Business Days

Delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, natural events, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed during checkout before you complete your purchase.

Standard Shipping: Calculated at checkout or ₹50 Flat Rate
Free Shipping: Available on orders above ₹499 (if applicable).

Any applicable shipping charges are non-refundable unless the return is due to an error on our part.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

Your tracking number
Courier partner details
A tracking link (where available)

Tracking information may take up to 24 hours to become active after shipment.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

Bad weather
Natural disasters
Public holidays
Government restrictions
Courier operational issues
Incorrect or incomplete delivery addresses
Unforeseen logistical challenges

We appreciate your patience and will make every reasonable effort to keep you informed.

Failed Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

Incorrect address
Customer unavailability
Failure to answer delivery calls
Refusal to accept the package

the shipment may be returned to us.

Additional shipping charges may apply if the order needs to be re-shipped.

Address Changes

Please ensure your shipping address and contact number are accurate before placing your order.

Once an order has been shipped, we may not be able to modify the delivery address.

If you need to make changes before dispatch, please contact us as soon as possible at aska.electronics123@gmail.com

International Shipping

ASKA currently DOES / DOES NOT ship internationally.

If international shipping is available:

Shipping charges and delivery timelines will be calculated during checkout.
Customers are responsible for any customs duties, import taxes, or other charges imposed by their country's authorities.

Lost or Damaged Shipments

If your package is lost during transit or arrives damaged, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments).

Please include:

Your Order ID
Photos of the package and product (if damaged)
A brief description of the issue

We will investigate the matter with our courier partner and work towards a suitable resolution, which may include a replacement or refund where appropriate.